Terms of Service

Last updated: 21 February 2026

Agreement

By using SubTracker ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. SubTracker is operated from Australia.

The Service

SubTracker is a subscription tracking tool. You upload bank statements (PDF or CSV), our AI extracts recurring subscription charges, and you manage them through a dashboard. We also send email reminders before subscriptions renew.

Payment

SubTracker costs a one-time payment of $19 AUD. This is not a subscription — you pay once and get lifetime access to the current feature set. Payment is processed securely by Stripe.

Refunds

If you are unsatisfied with SubTracker, contact us within 14 days of purchase for a full refund. After 14 days, refunds are at our discretion.

AI Accuracy Disclaimer

SubTracker uses AI (Google Gemini) to extract subscription information from bank statements. While we strive for accuracy, AI-extracted data may contain errors. You should always review the extracted subscriptions before saving them. SubTracker is not a financial advisor, and the information provided should not be treated as financial advice.

Acceptable Use

You agree to:

  • Only upload your own bank statements or statements you are authorised to access
  • Not attempt to abuse, overload, or interfere with the Service
  • Not use the Service for any unlawful purpose
  • Keep your account credentials secure

Your Data

You retain ownership of all data you provide to SubTracker. We store your subscription data to provide the Service. Bank statements are processed in memory and immediately discarded — they are never stored. See our Privacy Policy for full details.

Account Termination

You may stop using SubTracker at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your stored data will be deleted.

Limitation of Liability

SubTracker is provided "as is" without warranty of any kind. To the maximum extent permitted by Australian law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service ($19 AUD).

Changes to These Terms

We may update these terms from time to time. Changes will be reflected on this page. Continued use of SubTracker after changes constitutes acceptance of the revised terms.

Governing Law

These terms are governed by the laws of Australia. Any disputes arising from these terms or the Service will be resolved in the courts of New South Wales, Australia.

Contact

For questions about these terms, contact us at hello@subtracker.com.