Frollo Review (2026): Is the Free Budgeting App Safe?

Frollo is a free Australian money app that links your bank accounts through open banking, categorises your spending, and tracks budgets, goals, bills and net worth. It has no ads and no subscription, and Frollo says more than 145,000 Australians use it. It suits people who want every account in one live view and are comfortable giving an app ongoing, read-only access to their banking data. Frollo is an accredited data recipient on the government's Consumer Data Right register, and its parent company, NextGen, is Australian-owned.

Frollo at a glance

Accreditation and ratings checked 23 September 2026.

What Frollo does

Frollo pulls your transactions into one place and categorises them automatically, into groups such as Salary, Groceries and Gym & Fitness. You can recategorise a transaction and apply the change to future ones, add notes and tags, and have up to 12 months of transactions emailed to you as a CSV.

You set budgets per category, on a weekly, fortnightly or monthly cycle, from amounts Frollo suggests based on your spending. Pending transactions don't count toward a budget until the bank posts them. Frollo's help centre says you can't yet combine categories or set one budget for all spending, and that both are on its roadmap.

Goals track saving toward a target amount and date, each linked to one account. The net worth view adds your linked accounts to assets and liabilities you enter yourself, such as property and vehicles. The Financial Passport is a PDF summary of your finances to share with a mortgage broker.

Frollo alerts you when you don't have enough money for an upcoming bill, when you could save on subscriptions, and when you've spent more than usual on groceries.

How Frollo finds bills and subscriptions

Frollo detects bills automatically once your accounts are linked. Its help centre says it "identifies bills based on your transactions, estimating the bill amount, frequency, and biller", and sorts them into categories including subscriptions and utilities. The Bills dashboard shows what's due over the next 12 months, and Frollo may send you a notification before a bill is due.

Frollo tracks one bill per merchant, so a Telstra internet bill and a Telstra SIM bill of similar amounts can't be tracked separately (Frollo's own example). Frollo's help centre describes no way to cancel a subscription from the app.

For finding forgotten subscriptions, Frollo does the job for free, as long as the accounts they bill are linked and the consent is current. SubTracker reads a statement instead of linking: you run a free scan on a PDF, CSV or Excel export from any Australian bank, with no bank connection, and $29 AUD once unlocks the full list and email reminders three days before each charge. SubTracker isn't live and only sees the statements you upload.

How Frollo connects to your bank

Frollo links your accounts through the Consumer Data Right (CDR), Australia's open-banking system. You approve the connection with your bank, and Frollo never receives your banking password. Frollo lists 110+ available data holders. As of August 2026, Frollo couldn't link some through open banking, including American Express, Latitude Financial Services, Pepper Money, Firstmac and La Trobe Financial.

For banks without open banking, and for super and investment accounts, Frollo offers screen-scraping through Yodlee, a US company. You tap "Continue with screen-scraping", give Yodlee your banking login, and Yodlee logs in on your behalf. Frollo's privacy policy says your data may then be stored in or accessed from the United States, where the law doesn't require Yodlee to follow the Australian Privacy Principles. Frollo's help centre warns that sharing your login may affect your bank's liability protections. Frollo tells you during linking when an account needs screen-scraping.

A CDR consent usually lasts 12 months. If it expires or you withdraw it, Frollo deletes the bills, goals, budgets, categories, tags and notes you set up on those accounts, and reconnecting doesn't restore them. Renew each consent before it expires, under Data sharing in the app.

Is Frollo safe?

Frollo holds the accreditation Australian law requires to receive open-banking data. The Australian Competition and Consumer Commission (ACCC) accredits these businesses, and on 23 September 2026 the CDR Register listed FROLLO AUSTRALIA PTY Limited as an Active accredited data recipient (ADRBNK000002) at the unrestricted level. Frollo says it was the first Australian fintech accredited, in 2020, and that it is SOC 2 Type II certified. Its access is read-only: Frollo can't change your accounts, move money or approve payments.

Frollo's privacy policy, CDR policy and help centre say:

• CDR data is stored in Australia, and Frollo can't send it overseas unless an exception applies, such as screen-scraping through Yodlee that you opt in to.
• Frollo doesn't give your information to third parties for direct marketing, or use your banking data for any purpose beyond the one you consented to.
• Frollo deletes your banking data, and data derived from it, within one business day of a consent ending or you deleting your account.
• Frollo keeps de-identified spending totals for statistical trends, and keeps backups for seven years, "put beyond use", before destroying them.
• Deleting the app doesn't delete your account. Go to Settings, then Account Ownership, then Delete Account.

NextGen.Net Pty Ltd, a lending-technology company, is Frollo's parent; Frollo joined it in 2020. Frollo says both are wholly Australian-owned and run from North Sydney and Newcastle. Besides the free app, Frollo sells open-banking technology to banks, lenders and advisers, with clients including Virgin Money Australia and AMP Advice.

What users complain about

These are opinions from App Store reviews, not tested facts. Reviews from late 2025 to September 2026 repeat a few complaints:

• Categorisation mistakes, especially transfers between your own accounts counted as spending, and rules that don't stick.
• Duplicate or missing transactions after a sync.
• Login loops when signing up or signing back in.
• Lost bills and categories after a consent lapses.
• One bill per merchant.
• Slow support.

Positive reviews praise the price, the lack of ads and passwords, and its coverage of Australian banks. Several reviewers say setup takes a few hours of recategorising, and that the app works well after that.

Who should use something else

• If you don't want any app holding ongoing access to your bank data, use a tool that reads a statement you upload once. SubTracker lists the recurring charges on it and deletes the file when the scan finishes.
• If your main card is American Express or Latitude, check Frollo's bank list first: it couldn't link either through open banking as of August 2026.
• If you want one budget across several categories, Frollo doesn't offer it yet.

The best budgeting apps in Australia guide compares Frollo with WeMoney, PocketSmith and others, and the best subscription tracker guide covers tools that only track subscriptions.

Common questions

Is Frollo free?

Yes. The app has no ads and no subscription.

Is Frollo safe to link to my bank?

Frollo is an ACCC-accredited data recipient with read-only access, and an open-banking link never gives it your password. Screen-scraped accounts are different: you give your login to Yodlee, a US company.

Who owns Frollo?

NextGen.Net Pty Ltd. Frollo says both companies are wholly Australian-owned.

Does Frollo find subscriptions?

Yes. Frollo detects recurring bills in your linked transactions and categorises some as subscriptions. It tracks one bill per merchant and doesn't cancel anything.

What happens to my data if I stop using Frollo?

Delete your account in the app, or withdraw each consent. Frollo deletes your banking data within one business day, keeps de-identified spending totals, and holds backups for seven years before destroying them.