How to Cancel Zoom Subscription (2026)

Last verified: 2026-02-22

2026.01.31Chris Raad3 min read
/ ARTICLE
Cancel difficulty: Easy

If you signed up for Zoom Pro during the pandemic and haven't thought about it since, you're not alone. The free tier now handles 40-minute group calls with up to 100 participants. For most people, that's enough.

How to cancel

  1. Go to zoom.us and sign in
  2. Click Plans and Billing in the left sidebar (under Admin)
  3. Click the Current Plans tab
  4. Click Cancel next to your subscription
  5. Confirm the cancellation

Only the account owner or admin can cancel. If you're on a company Zoom account, you'll need to contact your IT admin.

Cancel if you subscribed through Apple

  1. Open Settings on your iPhone > tap your name > Subscriptions
  2. Find Zoom > Cancel Subscription
After you cancel

Your account downgrades to the free tier at the end of the billing period. You keep your account, meeting history, contacts, and scheduled meetings. You lose: meetings longer than 40 minutes (for 3+ participants), cloud recording, reporting, and admin features. Personal 1-on-1 calls remain unlimited on the free tier. Local recordings still work.

Current pricing (AUD)

PlanMonthlyAnnual
Basic (Free)$0$0
Pro$21.99/mo$219.90/yr (~$18.33/mo)
Business$30.49/mo$304.90/yr (~$25.41/mo)

Prices are per user per month. The annual plan saves about 17%.

Is the free tier enough?

For personal use and small meetings, yes. Zoom Basic (free) includes:

  • Unlimited 1-on-1 meetings (no time limit)
  • Group meetings up to 40 minutes with up to 100 participants
  • Screen sharing, virtual backgrounds, breakout rooms
  • Local recording (saved to your computer)

You need Pro if you regularly host group meetings over 40 minutes, need cloud recording, or want custom branding. If your meetings typically run 30-40 minutes, the free tier works fine, and you can always restart a meeting if you hit the limit.

Alternatives

  • Google Meet (free with a Google account) offers 60-minute group meetings with up to 100 people
  • Microsoft Teams (free tier) offers 60-minute group meetings with up to 100 people
  • FaceTime (free on Apple devices) works for Apple-to-Apple calls with no time limit

Zoom done. That pandemic subscription is just one of many that might still be charging you.

Most people find 3-5 subscriptions they forgot about when they actually look. Upload a bank statement to Subtracker and see every recurring charge in 2 minutes. No bank login. No manual entry. $12.99 once.

See what you're paying for
/ ABOUT THE AUTHOR

Chris Raad

Chris is the founder of Subtracker. He built this tool after experiencing the pain of discovering thousands of dollars in unused SaaS sprawl just before tax time.