Go to netflix.com/cancelplan, sign in, and click Finish Cancellation. That's it. But there are a couple of things Netflix slips in between you and that final button, and how you cancel depends on who bills you.
Cancel if you pay Netflix directly
This is the most common setup. You signed up on the Netflix website and pay with a card or PayPal.
- Go to netflix.com/cancelplan and sign in
- Netflix will show you three options: Finish Cancellation, Pause for one month, and Change your plan (a downgrade offer)
- Click Finish Cancellation
- You'll get a confirmation email
You can also get there manually: click your profile icon (top right) > Account > Cancel Membership > Finish Cancellation.
Netflix inserts a "Pause for one month" option on the cancellation screen. It looks like a cancel option but it only suspends billing temporarily. After one month, billing resumes automatically. If you want to actually cancel, make sure you click Finish Cancellation, not Pause.
Your Premium stays active until the next billing date. After that, you drop to no access (Netflix has no free tier).
Cancel if you subscribed through Apple
- Open Settings on your iPhone > tap your name > Subscriptions
- Find Netflix and tap Cancel Subscription
If you don't see a Cancel button on the Netflix website at all, this is probably why. Your account page will show who bills you.
Cancel if you subscribed through Google Play
- Open the Google Play Store app
- Tap your profile icon > Payments & subscriptions > Subscriptions
- Find Netflix and tap Cancel subscription
Deleting the Netflix app does not cancel your subscription. You have to do it through Settings or Google Play.
Cancel if bundled with Telstra or Optus
If Netflix is part of your phone or internet plan, you need to cancel through your telco. Log into My Telstra or the Optus app and manage your entertainment subscriptions there. Netflix can't cancel it for you.
Your access continues until the end of your current billing period. No refund for unused days. Your profiles, watch history, and My List are saved for up to 10 months. If you resubscribe within that window, everything is restored. No reactivation fee.
Current pricing (AUD)
Netflix raised prices in Australia for the sixth time in August 2025:
| Plan | Price | Screens | Quality | Ads |
|---|---|---|---|---|
| Standard with Ads | $9.99/mo | 2 | 1080p | Yes |
| Standard | $20.99/mo | 2 | 1080p | No |
| Premium | $28.99/mo | 4 | 4K HDR | No |
The Basic plan was discontinued in Australia in February 2025. If you were on Basic, Netflix moved you to Standard with Ads ($9.99) or Standard ($20.99).
Extra household members cost $8.99/month each (Standard gets 1 slot, Premium gets 2).
The password sharing situation
Netflix rolled out its password-sharing crackdown in Australia in May 2023. Your account is tied to your home network. Anyone outside your household who tries to use it will be blocked or asked to verify. If you were sharing with family in another house, that's the $8.99/month extra member add-on now.
Worth knowing
- Standard with Ads isn't bad. If you're cancelling because of price, the $9.99/month ad plan has the same 1080p quality and 2 screens. The ads are about 4-5 minutes per hour, which is less than free-to-air TV.
- Family and Duo plan members (Spotify-style sharing doesn't apply here). Netflix doesn't have a shared family plan like Spotify. Each account is individual. The "extra member" add-on is the closest equivalent.
- Subscribe-cancel-subscribe. A common Australian approach (per r/AusFinance): subscribe for one month when a show drops, binge it, cancel on day 2. Your access lasts the full month. Resubscribe when the next thing you want to watch comes out.
Netflix sorted. Now, what about the other 11 subscriptions?
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See what you're paying forChris Raad
Chris is the founder of Subtracker. He built this tool after experiencing the pain of discovering thousands of dollars in unused SaaS sprawl just before tax time.