First, make sure you actually need to cancel. Amazon has three music tiers and they're confusing:
- Amazon Music Free: Available to anyone, ad-supported, limited catalogue, shuffle only. Costs nothing.
- Amazon Music Prime: Included free with your Prime membership ($9.99/month). 100 million songs but shuffle-play only. No on-demand.
- Amazon Music Unlimited: The paid upgrade ($13.99/month). Full on-demand, HD audio, offline downloads.
If you're paying $13.99/month, you have Unlimited. If you only see shuffle play, you have the Prime tier and aren't paying extra for music. You'd need to cancel Prime itself to lose it.
How to cancel Amazon Music Unlimited
- Go to music.amazon.com.au/settings and sign in
- Scroll to the Amazon Music Unlimited section
- Click Cancel under Subscription Renewal
- Amazon may offer you a Pause option first. Scroll past it if you want to fully cancel
- Confirm the cancellation
You can also find it at amazon.com.au > Account & Lists > Your Memberships & Subscriptions > Amazon Music Unlimited.
Alexa shortcut: Say "Alexa, cancel my Amazon Music Unlimited subscription." It works and skips the web flow entirely.
Cancel if you subscribed through Apple
- Open Settings on your iPhone > tap your name > Subscriptions
- Find Amazon Music and tap Cancel Subscription
Cancel if you subscribed through Google Play
- Open the Google Play Store app
- Tap your profile icon > Payments & subscriptions > Subscriptions
- Find Amazon Music Unlimited > Cancel subscription
Uninstalling the Amazon Music app does not cancel your subscription.
Your streaming access ends at the close of your billing period. Downloaded songs disappear (they're DRM-locked). Your playlists grey out and become unplayable. Any music you purchased outright (bought, not streamed) stays in your account permanently. If you have Prime, you drop back to Amazon Music Prime (shuffle-only). Without Prime, you drop to the ad-supported free tier.
Current pricing (AUD)
| Plan | Price | Notes |
|---|---|---|
| Individual | $13.99/mo | Full on-demand, HD, Dolby Atmos |
| Prime member | ~$12.99/mo | $1 discount with active Prime |
| Family (up to 6) | $20.99/mo | Full on-demand for all members |
| Single Device | $6.99/mo | One Echo or Fire TV device only |
All plans include a 30-day free trial for new subscribers.
Worth knowing
- The Prime music confusion. Many people think Prime includes full music streaming. It doesn't. Prime Music is shuffle-only for most songs. The only exception is a curated set of "All-Access Playlists" where you can pick specific tracks. If you want to play any song on demand, that's Unlimited.
- The Single Device plan. If you only listen through an Echo speaker or Fire TV, the $6.99/month plan is half the price of Individual. It's the same catalogue, just limited to one device.
- No student plan in Australia. Amazon offers a student discount in the US and UK but it doesn't appear to be available in Australia.
That's Amazon Music sorted. What other subscriptions are running in the background?
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See what you're paying forChris Raad
Chris is the founder of Subtracker. He built this tool after experiencing the pain of discovering thousands of dollars in unused SaaS sprawl just before tax time.